Sendbird

Sendbird, the all-in-one solution that empowers companies worldwide to enhance customer engagement and drive customer retention through dynamic conversational experiences. With Sendbird, you can effortlessly build in-app chat, voice, and video livestreams, leverage AI chatbots, and harness the power of beautiful branded notifications. This platform has proven to be a game-changer for numerous businesses, with notable results such as a 75% reduction in booking cancellations for a global ridesharing superapp, a 33% reduction in customer support calls for a leading on-demand food delivery app, and an 8% increase in user retention for a prominent international community site. Key features include:

In-App Conversational Experiences: Launch world-class in-app chats, calls, and livestreams using Sendbird's APIs and SDKs, combined with artificial intelligence, in a matter of days.
Branded Notifications: Sendbird Notifications deliver scalable, secure, and action-driving messages that outperform SMS with a 2X higher conversion rate and a fraction of the cost.
Mobile-Friendly Support: Provide top-notch customer service by seamlessly integrating human touch and AI with Sendbird, maximizing your existing CRM system's messaging capabilities.
Remarkable Customer Retention: Achieve remarkable results like reducing booking cancellations, lowering customer support calls, and increasing user retention to drive business efficiency.