Gleen

Gleen AI is a cutting-edge platform that leverages generative AI to offer highly accurate and capable customer success solutions. The platform is designed to work in conjunction with GPT-4, ensuring the highest level of accuracy and relevance in all generative AI responses. Gleen AI goes beyond just providing answers; it takes automatic actions through its Action Bots, which can be configured to perform a wide range of tasks on behalf of the customer, all within the same AI conversation.

One of the standout features of Gleen AI is its ability to unify fragmented knowledge. If your business doesn't have a comprehensive knowledge base or FAQ, Gleen AI can gather information from disparate sources like help desk answers, community discussion boards, and product data sheets. Updating this knowledge takes just one click, making it a highly efficient solution for businesses.

Gleen AI offers a range of products, including Gleen Ticketing, an AI-powered ticketing system that works across all your customer success channels. The platform has received positive reviews from its users, with community managers reporting a significant decrease in unanswered questions and an increase in response time.

The platform is versatile and can be deployed across multiple functions, including customer success, sales, marketing, IT help desk, human resources, legal & compliance, strategic partnerships, vendor relations, and developer relations. It seamlessly integrates with a variety of help desks and messengers, making it a comprehensive solution for customer engagement.